Delete your Snapfari account
Last updated: 31 July 2026
Snapfari is published by Boris Chabirand. This page explains how to delete your Snapfari account and everything attached to it, what is erased, and what is not.
1. Delete from the app (immediate)
This is the fastest route and it takes effect at once, without waiting for us to act.
- Open Snapfari and sign in to the account you want to delete.
- Open Settings (the gear icon on your profile).
- Scroll to the bottom, to the Danger zone.
- Tap Delete account.
- Confirm twice. The second screen is the point of no return.
Your account and its data are deleted immediately. You are signed out and the account can no longer be used to sign in.
2. Request deletion by email
If you cannot sign in, or no longer have the app installed, write to contact@snapfari.app from the email address of the account, with "Delete my account" as the subject. We will confirm your identity, delete the account and reply to confirm within 30 days, and in practice much sooner.
3. Delete your data without deleting your account
If you want to start fresh but keep your account, your friends and your friend code, use Reset account instead of deleting.
- Open Snapfari and sign in.
- Open Settings and scroll to the Danger zone.
- Tap Reset account and confirm.
This erases your captures and capture history, your progress on all achievements, and your level, experience, title, avatar and profile background. It keeps your account and email address, your name and friend code, and your friends on both sides. Like deletion, it takes effect immediately and cannot be undone.
4. What is deleted
Everything below is erased immediately and cannot be recovered:
- Your account and sign-in credentials, including any Apple or Google sign-in link, and all open sessions.
- Your profile: name, friend code, level, experience, title, avatar and profile background.
- Your collection: every capture, with its species, capture grade, score and date.
- Your achievements: progress and claimed rewards.
- Your daily capture history and any ad credits.
- Your friends, on both sides of each friendship.
- Your push notification tokens, so notifications stop.
- Any bug report you sent, including the photos attached to it.
- The cutout images of your captures held on our identification server.
Capture photos themselves are not part of this list because we do not keep them: a photo is sent to our identification server, processed for that capture only, and not retained afterwards. See our Privacy Policy.
5. What is not deleted
- Your Snapfari+ subscription is not cancelled. Deleting your account does not stop billing. Cancel the subscription yourself in your Google Play or Apple subscription settings, otherwise it keeps renewing.
- Purchase and billing records held by Google, Apple and our subscription provider are kept by them under their own policies and retention periods. We cannot delete data we do not hold.
- Aggregated, anonymous statistics that are not linked to you and cannot be traced back to you.
6. Additional retention
We apply no additional retention period to the data we control: deletion is immediate, not deferred, and there is no grace period during which the account could be restored. Our encrypted database backups rotate on their own schedule and are never used to bring back a deleted account.
7. Questions
Write to contact@snapfari.app. You can also read our Privacy Policy and Terms of Service.